Cancellation – Contract is a 12 month commitment. Early cancellation has a three month cancellation fee or the number of months remaining in contract whichever is less. If you have an electric fertigation pump and a WIFI irrigation controller, we can exchange the equipment for early cancellation. NOTE: If your reason for cancellation is because you are moving, equipment MUST be moved before home is listed with the real estate agent. Once house is listed, removing equipment can become a legal problem and is not an option.
Contract Renewal – contract is setup for automatic annual renewal unless notified before anniversary date to cancel.
Contract Renewal Date – March 1st is the contract renewal date and expires February 28th. Contracts for the first year have different start dates and are reset to March 1st.
Level Billing – The 1st of each month an invoice is generated at your annual contract amount divided by 12. For example, an annual contract amount of $1,200 would be 12 equal payments of $100 each month. Essentially, Lawns by Dr Vaughan is financing annual contracts at 0% interest. Invoice is not based on service visits. Some months have two to three service visits and some months may have no service visits but all invoices are at the same monthly rate.
One Time Jobs (e.g. aeration, reseeding, irrigation repair) –Estimate will be sent out for customer to sign. Signature must be received for job to be scheduled. Invoice will be generated when job is completed. Credit card on file will be used to make the payment when an invoice is generated. You will not be contacted prior to running your credit card.
Billing, Contracts, & Services
Billing/Contracts